Terms of Service

1. Eligibility

You must be at least 13 years old to use the Services. If you are under the age of majority in your jurisdiction, you may use the Services only with the involvement of a parent or legal guardian. You may not use the Services if you are prohibited from receiving them under applicable law.

2. Accounts

Some features of the Services require an account. You must provide an accurate email address and you are responsible for keeping your account credentials secure. You are responsible for all activity that occurs under your account.

We authenticate users via emailed one-time verification codes; we do not store passwords. You must keep access to the email address associated with your account, and notify us immediately if you believe your account has been accessed without authorisation.

3. The Services

The Services let you export conversations from supported AI chat platforms to file formats including PDF, Markdown, Text, CSV, JSON, and Image. Local-only formats (Markdown, Text, CSV, JSON) are produced entirely in your browser. PDF and Image exports are rendered by our server and delivered back to you; see the Privacy Policy for details.

We may add, modify, or remove features at any time. Where a change materially affects paid features you have purchased, we will use reasonable efforts to notify you in advance.

4. Subscriptions, Purchases, and Payment

Paid features are offered as subscriptions (Starter, Pro) or one-time purchases (Lifetime). All prices are displayed on the pricing page in the currency indicated at checkout.

Payments are processed by LemonSqueezy, which acts as the Merchant of Record for all transactions. When you purchase a subscription or one-time plan, your contract for payment is with LemonSqueezy; your contract for the Services themselves is with us. LemonSqueezy handles billing, tax remittance, invoicing, and payment disputes.

Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the next billing date. You can cancel at any time through the LemonSqueezy customer portal (accessible from your dashboard); cancellation takes effect at the end of the current billing period. You retain paid access until the current period ends.

Failed payments may cause your access to paid features to be suspended. If payment cannot be recovered within a reasonable grace period your subscription may be cancelled automatically.

5. Refund Policy

We offer a 3-day money-back guarantee from the date of your original purchase. If you are dissatisfied or encounter unresolvable issues within that window, email us with your order details and we will coordinate a full refund with LemonSqueezy.

After the 3-day window, refunds are not available except where required by applicable law. We do not issue refunds for partial subscription periods, price differences following a price reduction, or for accounts terminated for violations of these Terms.

6. Free Tier and Usage Limits

Some features are available to all users at no charge, subject to daily quotas and rate limits we set and may adjust. The free tier is provided "as is" and may be changed, limited, or withdrawn at our discretion. Attempts to circumvent rate limits, quotas, or trial restrictions constitute a violation of these Terms.

7. Price Changes

We may change the prices of our subscription plans from time to time. Price changes take effect at the start of the next billing cycle after the change is communicated to you. If you do not agree to the new price, you may cancel before the change takes effect. Price reductions do not entitle you to a retroactive refund of previously paid amounts.

8. Acceptable Use

You agree not to use the Services in any way that:

• violates any applicable law, regulation, or third-party right;
• infringes anyone's intellectual property, privacy, or publicity rights;
• attempts to reverse engineer, decompile, or otherwise derive the source code of any part of the Services (except to the extent such restriction is prohibited by applicable law);
• circumvents rate limits, usage quotas, authentication, payment, or any other enforcement mechanism;
• resells, repackages, or otherwise commercialises the Services without our written permission;
• interferes with, overloads, or disrupts the Services or the infrastructure they run on;
• uses automated systems (scrapers, bots) to access the Services at a volume or pattern we consider abusive;
• uploads or transmits malicious code, or attempts to gain unauthorised access to other users' data.

We may suspend or terminate your account, and refuse to process further orders, if we reasonably believe you have violated any of the above.

9. Your Content and Conversation Data

Conversations you export through the Services belong to you. We do not claim any ownership, license, or other interest in your conversation content.

For local-only formats (Markdown, Text, CSV, JSON) your conversation content never leaves your device. For PDF and Image exports your content is transmitted to our servers solely for rendering; generated files are deleted within one hour and we do not retain, index, analyze, profile, train on, or share your content. See the Privacy Policy for full details.

You represent that you have the necessary rights to export any conversation through the Services and that doing so does not violate any agreement between you and the underlying AI platform.

10. Intellectual Property

The Services (including the website, browser extensions, backend, documentation, designs, and branding) are owned by Grok Chat Exporter and are protected by copyright, trademark, and other intellectual-property laws. Nothing in these Terms transfers any intellectual-property rights in the Services to you.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. "Grok" is a trademark of xAI; we are not affiliated with xAI.

11. Third-Party Services

The Services interact with, or depend on, third-party services including the underlying AI chat platforms (Grok/xAI), payment processing (LemonSqueezy as Merchant of Record), email delivery, and hosting providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, content, or practices of any third party.

12. Transactional Emails

We may send you transactional emails: verification codes, billing receipts, subscription expiration notices, refund confirmations, security alerts, and other service-related communications. These emails are essential to operating the Services and cannot be opted out of while you maintain an account. Marketing emails, if any, will always include an unsubscribe link.

13. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted availability. We do not warrant that the Services will meet your requirements, operate without interruption, be error-free, or produce exports that are bit-for-bit identical to the source conversation.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Grok Chat Exporter and its contributors, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, loss of goodwill, or business interruption, arising out of or relating to your use of the Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you actually paid us in the twelve months preceding the event giving rise to the claim, or (b) USD 50. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limits above may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless Grok Chat Exporter from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to (i) your use of the Services in violation of these Terms or applicable law, (ii) content you export through the Services in violation of third-party rights, or (iii) your breach of these Terms.

16. Suspension and Termination

You may stop using the Services at any time. You may delete your account by emailing us; we will process account deletion within 30 days subject to legal, tax, or accounting retention obligations.

We may suspend or terminate your account and access to paid features if (a) you materially violate these Terms, (b) continued use of your account creates a security, fraud, or legal risk, (c) required by law or court order, or (d) we discontinue the Services. Except where a violation has occurred, we will provide reasonable notice and, if applicable, a pro-rated refund for any remaining paid subscription period.

Termination does not relieve you of any obligations accrued before termination (including payment obligations). Sections of these Terms that by their nature should survive termination (Ownership, Disclaimer, Limitation of Liability, Indemnification, Governing Law) will survive.

17. Service Availability

We do our best to keep the Services running but do not guarantee any specific uptime. The Services may be unavailable during planned maintenance, or unplanned outages, or as a result of events outside our control (including outages at third-party providers such as our hosting, payment processor, or the underlying AI platforms). We are not liable for any such unavailability.

18. Changes to the Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and update the "Last updated" date above. If the changes materially affect your rights or obligations, we will make reasonable efforts to notify registered users by email. Your continued use of the Services after the updated Terms take effect constitutes acceptance of the changes; if you do not agree, you must stop using the Services.

19. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of the jurisdiction in which Grok Chat Exporter is established, without regard to its conflict-of-laws rules, and any mandatory consumer-protection rules of your country of residence.

You and Grok Chat Exporter agree to first attempt to resolve any dispute informally by contacting each other. If we cannot resolve the dispute within 60 days, either party may pursue formal remedies available under applicable law.

20. Force Majeure

We will not be liable for any failure or delay in performance of the Services caused by events outside our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labour disputes, governmental actions, internet or telecommunications outages, hosting or payment-processor failures, and upstream third-party outages.

21. Severability and Entire Agreement

If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any other legal notices published on the Services, constitute the entire agreement between you and Grok Chat Exporter regarding the Services and supersede all prior agreements on the subject.

22. Contact

Questions about these Terms can be sent to [email protected].